OUR STORES

VISIT OUR 
STORE 

G Telephone Colony, Chanduaa satti , Chittupur, C 32/27, Sigra, Varanasi, Uttar Pradesh 221010

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

General Questions

Q: What is print-on-demand (POD)?
A: Print-on-demand is a service where products are printed only after an order is placed. We offer customized t-shirts, photo frames, pillows, mugs, and more, without requiring bulk purchases.

Q: Do you offer bulk discounts?
A: Yes! We provide instant discounts on bulk orders. The more you buy, the more you save.

Q: Can I order a single product?
A: Yes! We cater to both retailers and wholesalers, so you can order a single piece or in bulk.

Q: Do you provide sublimation-ready blanks?
A: Yes, we offer sublimation blanks for businesses that want to print their own designs.

2. Ordering & Customization

Q: How do I place an order?
A: You can place an order on our website, vtshirtprinting.com, by selecting the product, uploading your design (if applicable), and checking out.

Q: Can I customize my product?
A: Absolutely! We offer customization options through the Lumise plugin. You can add text, images, and designs to create a unique product.

Q: What file formats do you accept for custom designs?
A: We recommend high-resolution PNG, JPEG, or PDF files for the best print quality.

Q: Do you offer design assistance?
A: Yes, we can assist with minor design adjustments. If you need a fully custom design, we can create one for you at an additional charge.

3. Shipping & Delivery

Q: Where do you deliver?
A: We currently ship across India.

Q: How long will it take to receive my order?
A: Processing time is typically 2-4 business days, and shipping takes 3-7 business days depending on your location.

Q: Do you offer express shipping?
A: Yes, express shipping is available at an additional cost. Contact us for details.

Q: How can I track my order?
A: Once your order is shipped, you will receive a tracking link via email or SMS.

4. Payments & Returns

Q: What payment methods do you accept?
A: We accept UPI, credit/debit cards, net banking, and wallets through secure payment gateways.

Q: Do you offer Cash on Delivery (COD)?
A: COD is available for selected orders. Additional charges may apply.

Q: What is your return policy?
A: Since our products are custom-made, we do not accept returns unless there is a printing defect or damage. Please check our Return Policy for more details.

Q: What should I do if I receive a damaged or defective product?
A: Please contact us within 48 hours of delivery with clear photos of the issue. We will review and offer a replacement if eligible.

5. Business & Wholesale Inquiries

 

Q: Do you offer B2B wholesale pricing?
A: Yes, we provide special pricing for bulk orders and resellers. Contact us for details.

Q: Can I resell your products under my brand?
A: Yes! We offer white-label solutions where you can sell products under your brand name.

Q: Do you provide GST invoices?
A: Yes, we issue GST invoices for all orders.

Q: Can I visit your physical store or office?
A: We operate online but can arrange product samples for bulk buyers upon request.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS